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Our commitment to quality

Quality is a key driver of progress for us and is an integral part of every process we undertake, from R&D to product delivery. Our quality policies are constantly upgraded to meet and exceed our customers’ expectations. We are regularly audited by all our major customers, and strive to continuously improve our quality standards, as demonstrated by well-prized certifications.


Certification

Our industrial site at Saint-Priest is ISO 9001 certified since 1993.


Responsible Care Program

Since 1990, we have been a member of the Responsible Care Program, the chemical industry’s global voluntary initiative for the protection of the environment.

 

Manufacturing processes and GMPs

We always comply with applicable Good Manufacturing Practices for both pharmaceutical and personal care ingredients.

  • As an active member of the International Excipient Council (IPEC), we have aligned our quality system with joint IPEC / PQG GMP Guide for Pharmaceutical Excipients.
  • We are also an active member of the European Federation for Cosmetic Ingredients (EFfCI). Our quality system complies with the EFfCI Good Manufacturing Practice (GMP) Guide for Cosmetic Ingredients.

 

Audits

Our production sites are audited on a regular basis by our customers and certifying bodies (an average of 20 audits are realised per year on our Saint-Priest site).

 ANSM (French Health Agency) inspected our Saint-Priest facility in March 2014 to verify our compliance with GMPs regarding the manufacturing of pharmaceutical excipients;

 

This commitment to quality enables us to share common references with our customers in terms of systems and industry norms, and to integrate them in our own procedures.

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